Submit an incident

Please complete the following form to report an incident.
Provide as much detail as possible about the issue, including where it occurs and any relevant context, to help us assess and resolve it efficiently.

Use a clear and descriptive title that helps quickly identify the issue. Start with a short description of the problem. Avoid personal names or excessive detail.

If you have any questions or need further clarification, please refer to the QIM documentation available in Confluence.

https://oraintechnologies.atlassian.net/wiki/x/MoD7h

Examples:

❌ Jose Carlos Jimenez Alonso (Motril 360 vending)

✅ Maquinas EXE, no devuelven crédito si no se entrega producto

Clear titles help speed up triage, routing, and resolution.