Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"7abf3e72dce2e99e9a3ab754d256cef907046fb3_lout","branding":{"id":"109","key":"qimops","name":"CRIM (CRM)","portalBaseUrl":"/servicedesk/customer/portal/109","logoUrl":"https://api.media.atlassian.com/file/7f486e2d-dceb-4178-97fc-b0b960693db0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWNlYTBhMy00N2YwLTRhNTYtOWNkNC00MTcwMTE0YmVlYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmNDg2ZTJkLWRjZWItNDE3OC05N2ZjLWIwYjk2MDY5M2RiMCI6WyJyZWFkIl19LCJleHAiOjE3ODQ3NjM2NTYsIm5iZiI6MTc4NDc2MDExNiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.00rx-tt0NHTI1NJBrvIAjpv-9cYwPkXrLBkZ5gDFVMs&client=c1cea0a3-47f0-4a56-9cd4-4170114beeb1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/df7df2f6-8561-431b-9ee9-4ff16e3dedbc/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWNlYTBhMy00N2YwLTRhNTYtOWNkNC00MTcwMTE0YmVlYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRmN2RmMmY2LTg1NjEtNDMxYi05ZWU5LTRmZjE2ZTNkZWRiYyI6WyJyZWFkIl19LCJleHAiOjE3ODQ3NjA3MTYsIm5iZiI6MTc4NDc2MDExNn0.54QKP_zNvtnvvJb68wgHXiAPvj7c3zKM4wVYe-xxlk0&client=c1cea0a3-47f0-4a56-9cd4-4170114beeb1&mode=fit","logoId":"df7df2f6-8561-431b-9ee9-4ff16e3dedbc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#27225c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3b34c233-e594-46ca-91a4-54ff827e4ef8/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWNlYTBhMy00N2YwLTRhNTYtOWNkNC00MTcwMTE0YmVlYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiMzRjMjMzLWU1OTQtNDZjYS05MWE0LTU0ZmY4MjdlNGVmOCI6WyJyZWFkIl19LCJleHAiOjE3ODQ3NjA3MTYsIm5iZiI6MTc4NDc2MDExNn0.balWR3nZC9p_UszURNhJtI8UVbU3Lgrb-cNUQ-pkQ50&client=c1cea0a3-47f0-4a56-9cd4-4170114beeb1&height=300&mode=fit","bannerMediaApiFileId":"3b34c233-e594-46ca-91a4-54ff827e4ef8","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#27225c","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"109","key":"qimops","projectId":11325,"serviceDeskId":109,"name":"CRIM (CRM)","description":"<p>Welcome! Use this portal for everything related to the CRM.<br> You can submit:</p>\n<p>\uD83D\uDC1B CRM issues or incidents<br> ✨ New features or improvements to CRM workflows<br> ❓ Questions about how the CRM works</p>","portalBaseUrl":"/servicedesk/customer/portal/109","onlyPortal":false,"reqTypes":[{"id":"284","name":"Ask a Question","descriptionHtml":"","callToAction":"Ask a Question","introHtml":"<p>Do you have any questions about how the CRM works? Ask them here.</p>","icon":10986,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10986","groups":[128],"key":""},{"id":"241","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Is something not working correctly in the CRM? Report it here and we’ll resolve it as soon as possible.</p>","icon":10995,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10995","groups":[128],"key":""},{"id":"239","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Do you have an idea to improve the CRM or any workflow? Tell us what feature or improvement you’d like to see.</p>","icon":10852,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10852","groups":[128],"key":""},{"id":"238","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us about the problems you are experiencing.</p>","icon":10862,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10862","groups":[],"key":""},{"id":"249","name":"Request a report or data analysis","descriptionHtml":"","callToAction":"Request a report or data analysis","introHtml":"<p>Need help with report or data analysis? Submit a request here.</p>","icon":10843,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10843","groups":[],"key":""},{"id":"251","name":"Request for data cleaning","descriptionHtml":"","callToAction":"Request for data cleaning","introHtml":"<p>Need your data cleansed or corrected? Submit a request here.</p>","icon":10845,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10845","groups":[],"key":""},{"id":"250","name":"Request for opportunity analysis and discovery","descriptionHtml":"","callToAction":"Request for opportunity analysis and discovery","introHtml":"<p>Need help with opportunity identification and discovery? Submit a request here.</p>","icon":10856,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10856","groups":[],"key":""},{"id":"490","name":"Set up in Ringover and/or the CRM","descriptionHtml":"","callToAction":"Set up in Ringover and/or the CRM","introHtml":"<p>Need to create a new user, phone line, in Ringover and/or the CRM? Submit your request here and we'll help you get everything set up.</p>","icon":10740,"iconUrl":"https://help.qim.frekuent.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[],"key":""}],"reqGroups":[{"id":128,"name":"General"}],"orderMapping":{"128":[284,239,241]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":109,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"QIMOPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMWNlYTBhMy00N2YwLTRhNTYtOWNkNC00MTcwMTE0YmVlYjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMzI4MTQ5NDQwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3ODQ3NjEzMTYsIm5iZiI6MTc4NDc2MDExNiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.T-QVASjv9if27FvYQgAXA21VwIAv4tu1-Yko2CKw9hc","targetCollection":"upload-user-collection-328149440","endpointUrl":"https://api.media.atlassian.com","clientId":"c1cea0a3-47f0-4a56-9cd4-4170114beeb1","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://oraintechnologies.atlassian.net/wiki","kbLinkDomainURLs":["https://oraintechnologies.atlassian.net","https://help.qim.frekuent.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}