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Help Center
  1. Help Center
  2. TIM (IT)

TIM (IT)

Use this portal to raise requests related to IT. You can submit:
🐛 Incidents — something is not working or running slow
💻 Hardware or software requests — new equipment, licenses, or access to programs

  • Alta nuevo empleado / New Employee Onboarding

    Indicate the profile and details for a new employee joining the company.

  • Baja empleado / Employee Offboarding

    Indicate employee data for equipment return, license assigned, and offboarding.

  • I have a problem / Tengo un problema

    For reporting issues with computer equipment, hardware (monitors, peripherals)

  • Mantenimiento Preventivo / Preventive Maintenance

    For logging preventive maintenance activities on IT equipment. / Registro de mantenimiento a equipos.

  • Hardware, Software & General Request / Solicitud de hardware, software o general

    For users needing new equipment, hardware, access corporate systems or a general request.

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